Any further use and browsing assumes that you are aware of, and understand the operating conditions, and implies full and unreserved acceptance of the stated terms and conditions and you are bound by them unreservedly, without exception. If you do not agree with them, please do not use this website.
The changes will come into immediate effect, following the posting on the website without prior notice. If you do not want to admit new terms and rules, you will have to stop using the website. If you continue to use the website after the date on which the changes have been implemented, the use of the website indicates your agreement to be bound by the new terms and rules of use.
By completing the relevant fields of the special booking forms or pre-booking forms through the website, e.g. for reservation made through our online platform, but also for any other reservation (by phone or reservation made at the company), you give us clear mandate to mediate in providing the travel or other services of your choice, which is offered by the respective supplier/service provider.
You are hereby advised that you are fully responsible for complying with the terms and conditions set forth by each supplier / provider, e.g. the conditions imposed by each ferry company about their commercial & cancellation policy or any kind of ticket/booking change.
In case of short notice for changes of any service on behalf of the service provider you have selected (e.g. in case of cancellation of a ship’s departure), the supplier/provider and/or our company will endeavor to contact you by phone or email, by using the contact details which you have provided to us, and inform you – on the conditiot that we have received prior timely notice by the relevant service provider / supplier – in this respect. For delays and cancellations of travel / tourism services and products offered by any third party service provider /supplier, our company bears no responsibility.
We reserve the right to ask you to furnish us with further evidence in order to identify you or your credit card, until the final version of the ticket or the finalization of the booking for other services has been effected. Our Company is not required to send you or disclose to you, the tickets or the reservation numbers of your booking until full payment has been received.
Upon completion of your payment through our website you will receive confirmation of booking & purchase via e – mail. Please check the correctness of information data therein and in case of any errors or discrepancies in the booking data, please contact our company as soon as possible (preferably within the same day).
The ferry tickets reservation number is sent to the client by e-mail which must be shown at the relevant ticket office (i.e. kiosk/desk of the ferry company) which is situated at the departure gate of the port, in order to collect your tickets in a printed official form. The collection of the tickets must be done the latest one hour prior to the scheduled departure time and it is necessary for boarding the ship.
The ferry reservations and e-tickets are stored in the respective ferry company’s IT systems or with their authorized IT partner. Following the booking confirmation which you will receive by e-mail as afore mentioned, you will receive a second e-mail from the bank showing the details of the transaction carried out with your credit card or debit card or prepaid card. If you do not receive any of the above mentioned e-mails please contact us directly. Your name in the reservation system, should match the name of identity / passport, otherwise your embarkation may not be allowed.
The possibility to change or cancel a ferry ticket or other product or service and the conditions governing such a change or cancellation, depends on the terms and conditions set forth by the relevant service provider /supplier, i.e. a ferry operator or another provider. Our Company bears no responsibility for the terms and conditions set forth by the third party service providers / suppliers. Please read carefully the fare rules (i.e. commercial & cancellation policy of ferry companies) and other relevant restrictions and conditions prior to booking.
Any costs that may arise in case of change or cancellation of a ticket or other travel / tourism service is payable by the client.